It's amazing how you can go through roller coaster emotions. I now feel much better after having a chat with my boss who put the problems into perspective. All I was hearing was that there were major issues from one person but in fact across the business they're not as bad as I was being led to believe. I've done my job and brought it to the attention of the business. I can help with implementing solutions but at the end of the day it's not my problem to shoulder.
Going spinning tonight so that should help clear the head.